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Customer support, client care jobs in Lagos, Nigeria

3

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Mopheth Nigeria Limited

Customer Care Representative (E - Commerce)

Lagos, Nigeria

6 days remaining

Energy Talent Company

Customer Service Representative - Benin

Lagos, Nigeria

3 months remaining

The People Practice

Customer Success Specialist

Lagos, Nigeria

25 days remaining

Outsource Company Nigeria

CLOSED

Entry - Level Customer Care Agent

Lagos, Nigeria

Closed 10 days ago

EHA Clinics

CLOSED

Client Engagement Associate

Lagos, Nigeria

Closed 6 days ago

Zenith Carex International Limited

CLOSED

Customer Relations Officer

Lagos, Nigeria

Closed 16 days ago

TTC Mobile

CLOSED

Customer Success Manager (Remote)

Lagos, Nigeria

Closed 3 days ago

LemFi

CLOSED

Quality Assurance Specialist, Customer Support

Lagos, Nigeria

Closed 29 days ago

Wave NG

CLOSED

Customer Service Personnel (Restaurant)

Lagos, Nigeria

Closed 13 days ago

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Candid Solutions

CLOSED

Customer Experience / Online Associate (Female)

Lagos, Nigeria

Closed 11 days ago

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Fuzu

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Customer Care Representative (E - Commerce)

Closing: May 15, 2024

6 days remaining

Published: May 8, 2024 (2 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Requirements / Qualifications
  • B.Sc or HND in a related field.
  • Proven experience in customer service or a related field.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Proficiency in using online communication tools and e-commerce platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and willingness to go above and beyond to exceed customer expectations.


Responsibilities
Requirements / Qualifications
  • B.Sc or HND in a related field.
  • Proven experience in customer service or a related field.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Proficiency in using online communication tools and e-commerce platforms.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Positive attitude and willingness to go above and beyond to exceed customer expectations.


Job Summary

  • Are you passionate about customer service and ready to make a difference in the world of e-commerce?
  • We're seeking a dedicated Customer Care Representative (E-commerce) to join our team at our Victoria Island location.
  • In this role, you'll be the face of our brand, ensuring that every customer interaction is positive, memorable, and exceeds expectations.

Job Functions / Duties

  • Provide exceptional customer service to our valued customers online.
  • Respond promptly and professionally to customer inquiries via email, chat, and social media platforms.
  • Assist customers with order-related questions, product inquiries, and technical issues.
  • Resolve customer complaints and escalate complex issues to the appropriate department.
  • Process returns, refunds, and exchanges in accordance with company policies.
  • Proactively identify opportunities to improve the customer experience and provide feedback to the management team.
  • Stay up-to-date with product information, promotions, and company policies to better assist customers.

Tags

Customer support, client care jobs

Health care, medical industry jobs

Entry and Basic-level jobs

Jobs in Lagos

Jobs in Nigeria

Customer support, client care jobs in Lagos

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